You had an AC company once upon a time, but they didn’t provide that level of service that excited you. Whether it was bad customer service, poor or nonexistent transparency, or they just didn’t meet your standards, you had to kick them to the curb and now you’re looking for new technicians once again.
Instead of getting stuck Googling “AC repair near me” when something breaks down, let’s show you how to vet local AC services right now so you can find the company that has your best interests at heart.
Check Their Credentials
You do not want an uninsured HVAC company handling your AC repairs. There are a few things you should check for before hiring them (and you can ask these questions directly over the phone if you’d like).
- Certification: Certifications separate amateurs from professionals. Without proper certification, how can you know that those contractors know what they’re doing?
- Insurance: Something happens while the technician is fixing the AC, and they get injured. Do you know who pays the medical bills and holds full liability? That depends on whether they have insurance or not.
- Business Registration: Anyone can throw a business up on Google’s search results, but how do you know they’re a real business? You can verify the validity of a registered business through many third-party methods.
Spend a little bit of time searching and you’ll find online horror stories from contractors that seemed too good to be true. There’s nothing wrong with making sure a business is what they say they are before you consider them.
Get Reviews (From Friends and the Internet)
Online reviews are great, but they’re not the only way you can vet a business. While it’s good to take some stock in online reviews, especially local ones, you can tell when a review is genuine or not. Dishonest reviews reek of it.
That’s why the best marketing for anything in the world is and always has been: word of mouth. Talk to your neighbors, your friends, and your family to see if these companies really provide what they promise. It’s only right that you get the level of service you expect and deserve.
Go the Extra Mile–Call for a Quote
So you have a list of maybes, but where do you go from there? Call and get quotes. Remember: you’re not shopping for the lowest number, you’re searching for contractors who listen to your concerns, know their stuff, and offer transparency (even over a simple phone call).
Remember that the lowest offer is trying to outprice the competition, while those with median or higher prices are successfully outdoing the competition. The distinction is paramount.
Hire the Best for the Job
Now that you know what to look for, it’s time to start hunting for the perfect AC company that fits all your needs. And would you look at that? Here we are!
Contact Facemyer Air Conditioning and Heating today to schedule your AC services from installations to maintenance and more.